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RETURNS AND EXCHANGES

In accordance with the European law, the customer has the right to reced from the purchase within 14 days from receipt of the product.

 

Return procedure:

The customer within 14 days of receipt of the product must notify for a refund contacting our customer service.

In agreement with the customer, you will ship the product.

The packaging of the product can be made in any manner without any address on it.

The product, upon arrival in our offices, will be examined to ensure the non-wear of the product.

After the positive outcome of the product-control the customer will be refunded via the same method of payment used less € 17,99 for shipping costs

Exchange procedure:

The customer within 14 days of receipt of the product must notify for an exchange contacting our customer service to verify the cost and availability of another product.

In agreement with the customer, you will ship the product.

The packaging of the product can be made in any manner without any address on it.

The product, upon arrival in our offices, will be examined to ensure the non-wear of the product.

After the positive outcome of the product, the client will be contacted and must send €17,99 for product exchange and the eventual sum of difference in price, for the new product via payment chosen from our website.

Upon receipt of the payment, the new product will be shipped via DHL express courier